It is wisely said that often it is the little things in life which bring the most joy. Your company taps into this opportunity and your customer service cordiality makes inquiries easy and knowledgeable.
We are so grateful to read such a wonderful review of the store. Thank you for your kind words. We very much value you as a customer. Cheers! ~ Last Manner
I Iam thoroughly impressed by the quality of the piece I bought, the Wingback Key Cache. The ridges and threads were machined to perfection, the brass body was textured to not only help with grip, but also to patina with a depth that you won't get with mass produced brass EDC. They give the same attention to detail to the packaging as what it carries.
Thank you for the thoughtful review. We share your appreciation for Wingback—their attention to detail comes through in every piece. We’re glad the packaging stood out as well. It’s approached with the same care as the objects themselves. We hope to service you again in the future.
— Last Manner
An example where good business philosophy leads to good business practices.
Thank you for this call out. Your observation of how we do business means a lot. We try to keep things simple—do things the right way, and let that carry through everything else. We truly hope to see you again soon! ~ Last Manner
I love my new IM Corona lighter. Flawless, and Last Manner shipped my order fast. Just a great experience.
Thank you for the remarkable review! We are so glad you love the new lighter and we appreciate the kind words about Last Manner. We look forward to seeing you again in the future! ~ Last Manner
My lighter came well packaged and quickly. All it needed was butane. Good transaction.
Thank you for the shoutout. We’re glad it reached you quickly, and even more glad you’re pleased with it. On behalf of all of us at Last Manner, we hope to see you again soon! ~ Last Manner
Beautiful lighter, and light, does not pull my pocket down. Well made and Fast delivery.
Thank you for the kind words. We’re glad to hear the lighter carries well and feels right in the pocket—exactly how it should. We appreciate you taking the time to share this, and we hope it serves you well for years to come.
Great products with great service
Thank you for taking the time to write this extremely positive review. We are grateful to have you as a customer and we hope to serve you again in the future. ~ Team Last Manner
Excellent service and very pleased with my purchase. I love your attitude about customer service and the values you espouse for your company as such values make for a successful business. I hope you can expand your inventory of products in the future as you have a good eye for quality, function and beauty.
James, thank you for this lovely review. It truly means a lot to us that people see and appreciate our vision. We’re grateful for the opportunity to serve you and look forward to seeing you again in the future. ~ The Last Manner Team
Only pace in the states I could find flints for my Douglass lighter
Thank you for your five star review! We are so pleased to be Tokyo Pipe Co's partner in the states. We look foward to serving you again in the future.
Great customer service and products. I love the Lighter, will definitelyshop with you guys again.
Thank you for the wonderful review and for sharing this great photo of the Tokyo Pipe Field L—one of the best lighters ever made. We truly appreciate it and look forward to serving you again in the future.
I absolutely love giving gifts from Last Manner. You know how you can often feel the quality of a product when you pick it up? This happens with EVERYTHING from Last Manner. The knives make you feel special when you open them. The lighters feel hefty heirlooms (which they likely will be). And the looks of wonder and physical satisfaction on the people you gift these special goods to is worth the price alone. “Wow. This is so special.” Thatsthe kind of thing you’ll hear. Heck, buy something for yourself first and you’ll quickly see that they have so many gifts worth giving. I’m a real person, btw, that bought from this company and will buy again. I have full faith in Jeff in his stewardship of this Last Manner. Thank you, Jeff!
Thank you, Jesse. We truly appreciate your support of the store and your thoughtful review.
I love the fact that Last Manner is full of well curated curiosities, and their packaging/unboxing experience is absolutely top notch. So thank you for that 🙂
Thank you for this wonderful review. We are extremely grateful to have you as a customer and we look forward to servicing you in the future!
Easy website layout. Prompt shipping. Very unique and well made product. I am buy one for each of my brothers now.
Amazing review. Thank you so much for your support. We truly appreciate the time you took to write this review and we look forward to servicing you (and your brothers) in the future!
Delivery with speed and care. I think it will be a good idea to have an instruction on how to use the product contain within the package in the future. Took me a hot minute to figure out how the product works. Or maybe I'm just slow.
Thank you for your honest and positive review. This is a great suggestion and we will get some additional instructions for filling the lighters on our website (and potentially in the packaging) in the near future. Thank you again for shopping with us and we hope to see you in the future!
Items as described. Want one of everything from this website
Thank you for taking the time to share such kind words. We’re so glad everything arrived just as described, and we’re honored you’d want one of everything. That’s the highest compliment we could receive. We’ll keep curating pieces worthy of that sentiment.
Great customer service
Thank you for the great review. We love hearing our customer service is doing a good job. We truly appreciate you shopping with us.
The lighter and incense exceeded my expectations.
We are so glad to hear this! Thank you for sharing and thank you for being such a valued customer of ours. We truly appreciate it.
Very nice and friendly seller, resolved any of my issues and my question . Thank you for your kindness
Thank you for this fabulous review. You have been a wonderful customer and we hope to see you again soon.
Always a pleasure shopping with Gladfellow. I have made a few purchases from them and my recent vintage Kreisler lighter was perfect. It showed up in pristine condition and simply needed a flint to get it in working condition. Their customer service is also something I really appreciate. I had an issue with my order that was due to the shipping service basically losing my item. Gladfellow made it incredibly easy to get everything taken care of and promptly shipped me a new item. Not only did they take care of the issue they were really nice and made me feel like my order mattered. I for sure recommend shopping with Gladfellow.
Thank you so much for this thoughtful review. Customer service is something we take great pride in, and it truly means a lot to us that you highlighted your experience. You found a wonderful vintage lighter, and we’re thrilled to know it’s now up and running and in good hands to be cared for. We hope to see you once again in the future!
Package was lost, customer service was really helpful and sent out a replacement soon after confirming.
We are so glad you are satified with our customer service and we appreciate you taking the time to share your thoughts. Thank you for being a customer and we hope to see you again soon!
Great product
We are so glad you love your flashlight and thank you for spending the time to review us. We hope to see you again in the future!
Bought the Rose Gold Old Boy. Talk about GORGEOUS!! This is a well designed precision instrument! It is something I will pass down!
We are so happy you love that lighter and it is a fabulous lighter indeed! Great choice and thank you for shopping with us!
Excellent product and wonderful service
Thank you for your fabulous review! It's been an absolute pleasure serving you. We hope to see you again soon.
I was pleasantly surprised to receive the gift wrapped.
very happy with the money clip
We are so glad to hear you love the money clip and apprecaite the packaging. Thank you for your patronage and we hope to see you again soon!
High quality, fast, responsive service. Delivery was nearly immediate. Beautiful products. Support this small business.
Thank you, kind sir. This is an amazing review to read and we truly appreciate your support and your business. We can't wait to service you again in the future.
